Implementation
We structure our implementation services to the needs of our clients. Many ask for turnkey implementations where Waterview IT handles every aspect of software installation, configuration, training, maintenance, and support. For other clients we act as trusted advisors; lending expert advice when called upon. Whether you are looking for either of these approaches, or something in the middle, we would be pleased to accommodate.
Training
Training allows you and your staff to be productive quickly. As experts in the business software solutions we sell and support, Waterview IT can provide the training that best suits your organization.
Development
With our development team a Sage MAS500 implementation can go beyond and out of the box approach. We use our creativity to design new solutions for our clients. We listen to your business needs and develop creative solutions to help improve your business operations.
Telephone Support Services
We make it simple. When you have a problem, you call (800) 388-6061 and speak to a knowledgeable support consultant that knows you and your account. Pay-per-call, or pay once and call as many times as you need with no additional charges. Your staff will have the support of highly trained consultants to help them when issues arise and you can feel confident that your system is in good hands. Read more about our support plans
Upgrades and System Reviews
Waterview is a recognized specialist in providing upgrade consulting services. In addition, as your business needs change let Waterview IT assess your existing implementation to identify areas that can be streamlined or expanded upon to better fit your needs. We will work with you to identify areas of improvement. This may include: additional training, custom reports, screen customizations, integrations, or new software modules.
